Privacy Policy
Collection of Personal Information
Instant Pools Whitsundays is committed to protecting your personal information. We understand that visitors and users of this website are concerned about their privacy and the confidentiality and security of any information provided. Some information is automatically collected whenever anybody accesses this website. Additional information may be voluntarily supplied through online forms and email for specific service delivery purposes.
We will only use information collected for the purpose for which it was supplied and will not disclose it to any third party unless required by law. When you visit this website, our Internet Service Provider’s standard web logs record anonymous information for statistical purposes, including the date and time of your visit, pages accessed, browser type, referring site, and IP address.
Cookies
Cookies are small data files sent to your computer when you visit a website. They are used to keep track of returning visitors and to personalise your experience on Instant Pools Whitsundays. Cookies help our website function correctly, improve fraud prevention, and assist with shopping basket functionality (if applicable). Cookies do not contain sensitive information such as names or addresses.
If your browser refuses cookies, you may miss out on personalised recommendations or experience difficulty storing items in your cart. We recommend setting your browser to allow cookies for the best experience.
Advertising & Tracking
We use third-party services such as Google Analytics, Google Ads, and Facebook to collect information on your website experience. This data helps us measure advertising effectiveness and deliver a tailored experience.
More information about cookie usage is available at:
Security
While we take reasonable steps to protect the information you provide, no data transmission over the Internet or server access can be guaranteed as 100% secure. All activities involving information transmission are undertaken at your own risk.
Changes to This Privacy Policy
This Privacy Policy may change from time to time as new laws, regulations, or industry codes are introduced. We encourage you to review it regularly.
Contact
If you have any questions about our privacy practices, please contact:
Instant Pools Whitsundays
Website: instantpoolswhitsundays.com.au
Email: info@instantpoolswhitsundays.com.au
Phone: 0448 733 526
Data Protection Law
Effective Date: 28/04/2025
Data Controllers and Processors
If you provide personal data directly to Instant Pools Whitsundays, we act as the Data Controller responsible for complying with legal obligations under GDPR.
Scope of the Policy
By providing personal data through our website, you agree to allow us to contact you in accordance with our legitimate business interests, or based on consent you have given.
How We Collect Personal Information
- Visiting our website
- Making an enquiry
- Providing contact details
- Purchasing goods or services
- Participating in promotions
- Interacting through email, phone, or social media
Types of Information Collected
- Name, title
- Contact details (address, phone number, email)
- Payment information
- Records of communication
- Demographic information
- Website usage data
How Long We Keep Your Information
We retain personal information only as long as necessary. Sensitive information will be deleted after two years unless otherwise required by law.
Your Rights
- Access the personal data we hold about you
- Correct or update your data
- Request data deletion
- Object to processing for marketing purposes
- Withdraw consent at any time
To exercise your rights, email us at info@instantpoolswhitsundays.com.au.
Marketing Communications
You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
Email Subscriptions
All marketing emails from Instant Pools Whitsundays include an unsubscribe link. If you unsubscribe, you will not receive future marketing emails from us.
Blog and Forums
Any personal information you post on blogs or forums is public information. To request removal, contact info@instantpoolswhitsundays.com.au.
Links to Other Sites
Our site may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies.
Social Media
Use social media platforms at your own risk. We do not ask for personal information via social media.
How Instant Pools Whitsundays Uses Personal Information
We use your personal information to process orders, communicate with you, and, where permitted, to send promotional information.
Sharing of Information
We do not sell or rent your personal information. We may disclose information if required by law or in case of business sale or merger, with appropriate notice provided.
Computer Tracking and Cookies
We collect non-identifying usage data to improve website performance. We may also use web beacons to measure email campaign effectiveness.
Changes to this Policy
We reserve the right to modify this Privacy Policy. Changes will be posted on this page, and significant changes will also be highlighted on our homepage.